Was Mulebuy Raided? August 2026 Status and What Users Should Do

Current Status at a Glance

Timeline of What Actually Happened

1. 1
   Around August 4: raid reports surface on TikTok

   Several TikTok creators posted that Mulebuy's warehouse had been raided, with some claiming arrests were made. These posts spread quickly through haul communities, but none of them came from Mulebuy or from an identifiable official source, and the arrest claims have not been verified.

2. 2
   Early-to-mid August: mixed user reports accumulate

   Public reviews from August include a withdrawal that reportedly never arrived, support threads answered only by automated replies, and a warning that parcels would not be received because of the raid. In the same period, other users report orders arriving normally. Both kinds of reports exist side by side.

3. 3
   Through mid-August: the claims widen, still without an official source

   As the story spread through agent Discords and group chats, the claims grew more specific: photos circulated appearing to show a Mulebuy-branded office entrance sealed with stamped police seal strips, and chatter claimed that company personnel - including senior staff - were being held in custody pending investigation. We could not find an official statement, court record, or news report confirming any of these details. They are repeated here because they are what the community is discussing, not because they are verified.

4. 4
   August 9-10: Typhoon Dolphin disrupts logistics in eastern China

   A separate, well-documented event: Typhoon Dolphin made landfall on the Zhejiang coast and caused port and freight backlogs across eastern China. Some shipping delays in this period may simply be weather. But note the order of events: the raid reports predate the typhoon by several days, so the typhoon cannot explain the original August 4 claims.

5. 5
   August 24: rate systems still quoting normally

   Shopwaver's routine shipping-rate refresh received a complete, normal set of Mulebuy line quotes, matching every other tracked agent. Whatever happened at the warehouse level, the company's automated systems were still running.

6. 6
   Late August: checkout reportedly stops completing

   User reports accumulate that ordering and payment on mulebuy.com no longer go through, and that support requests receive only automated replies with no human follow-up. Social feeds fill with 'Mulebuy payment failed' posts. At this point the practical difference between 'online' and 'operating' collapses: the site loads, but the service does not appear to function end to end.

What the Rumors Say - and What Is Actually Verified

The most common community theory is that Mulebuy drew the attention of local authorities because of the nature of some goods moving through its warehouse, or because it had become involved beyond a pure purchase-and-forward role. No reliable evidence has been published for any specific explanation. Treat every stated reason as speculation, including the ones repeated most confidently.

The most concrete evidence circulating is a set of community-shared photos: they appear to show the glass entrance of a Mulebuy-branded office crossed with official paper seal strips, and a close-up of the strips bearing red stamps that read as a Chengdu district public security bureau. Alongside the photos, community chatter claims staff - including senior figures - are in custody pending investigation. The photos are consistent with the sealed-office claim, but their origin, date, and authenticity cannot be independently confirmed, the detention claims have no citable source at all, and Mulebuy itself has said nothing. If any of this is officially confirmed, this page will be updated with the source.

Be equally careful with the wave of posts and articles that appeared right after the reports, urging users to switch to a specific competitor. Many are affiliate-driven and treat the raid as confirmed fact in order to sell the alternative. That does not mean switching agents is wrong - it means those pages are not evidence of anything.

The Pandabuy Precedent: How These Events Have Played Out Before

There is one well-documented precedent worth knowing. In April 2024, Pandabuy - then one of the largest shopping agents - had its warehouses raided by Chinese authorities in an investigation involving alleged counterfeit goods, following complaints by brand owners. That event was also broken by community reports first, was confirmed later, and left users waiting weeks for clarity about parcels that were inside the warehouses when the raid happened. It shows both sides of the current situation: community raid reports can turn out to be true, and even when they are, the platform's website often keeps running while the physical operation is disrupted. It also shows why the safest assumption for your own parcels is to act early rather than wait for official confirmation that may come slowly or never.

Was Kakobuy Also Raided? No.

Shortly after the Mulebuy reports spread, the same claim began circulating about Kakobuy. This appears to be confusion between the two events: community fact-checks and creators tracking the story consistently state that the August 2026 raid reports concern Mulebuy, not Kakobuy, and an earlier round of Kakobuy raid rumors from late 2025 was also unsubstantiated. As of this check there is no credible report of a Kakobuy raid.

If You Have Money or Parcels With Mulebuy Right Now

1. 1
   Check your account and every official notice first

   Log in and review your warehouse list, parcel tracking, wallet balance, and messages. Mulebuy's own notices and your account state are more reliable than any third-party video, including this article.

2. 2
   Screenshot everything with dates

   Capture item lists, parcel numbers, wallet balances, payment records, and support conversations now. If a dispute becomes necessary later, dated records are what payment providers ask for.

3. 3
   Do not top up the wallet

   Do not add new money to the platform. Funds parked in a wallet have no external dispute process of their own; money you have not yet sent is money you cannot lose. For balances already in the wallet, include them in your records and raise them in the same dispute with your bank or payment provider.

4. 4
   If parcels seem stuck, open a support ticket and note the dates

   Slow QC photos, stalled shipouts, or tracking that stops updating are worth a written support request. Keep the ticket number. If weeks pass with no substantive reply, a refund via a payment dispute through your card provider or PayPal is the escalation path - mind their filing deadlines.

5. 5
   Follow the official channels for updates

   Mulebuy's on-site notice board and its official Discord are where a real announcement would appear. Prefer those over screenshots relayed through third-party accounts.

Should You Place New Mulebuy Orders Right Now?

No. Do not place new Mulebuy orders until the situation is officially clarified. The signals now point one way: reports of a sealed warehouse and office, checkout and payment reportedly failing, and support reduced to automated replies. Even in the best case, a new order today would enter a facility that does not appear to be processing outbound parcels. There is no upside that justifies putting new money in, and if checkout genuinely no longer completes, an attempted payment can still leave a pending charge to untangle.

If you have undelivered orders or a wallet balance, act now rather than waiting for an announcement: gather your dated records and contact your bank, card provider, or PayPal about a payment dispute (chargeback) for goods not received. Dispute windows are counted from the payment date, so waiting weeks for official clarity can silently cost you the right to file. Items already sitting in the warehouse may not be recoverable if the facility stays sealed - prioritize recovering money over waiting for parcels.

Frequently Asked Questions